What delivery services are available?

UK Standard Delivery (Royal Mail 48) - £4.99
This is our only UK standard delivery option - we aim to get your order to you within 5 working days.

Delivery is fully trackable - we'll email you a link to your tracking information once your parcel  has left the warehouse. You can also track your order by logging into your account.

UK ORDERS

Standard Delivery: Royal Mail (2 days) from dispatch notice maximum 7 days -£4.99

Next Day Delivery: Royal Mail 24 Tracked (Order Before 12PM Mon - Fri for Same Day Dispatch) £7.99

EUROPEAN ORDERS

DHL EXPRESS (2-4 Days): £16.99

USA ORDERS

DHL Express (2 -4 Days): £16.99

CANADA ORDERS

DHL Express (2 -4 Days): £24.99

AUSTRALIA & NEW ZEALAND ORDERS

DHL Express (2 -4 Days): £24.99

REST OF WORLD

DHL Express (2 -4 Days): £16.99

Please note: The Divine Luxury Hub do not accept responsibility for unclaimed international orders.

*We will do our utmost to meet our delivery times, however during exceptionally busy periods, dispatch and delivery may take a little longer.
On a rare occasion, systematic updates and major events, such as extreme weather conditions or other unforeseen issues, may mean that these delivery services aren’t available or that order cut -off times need amending and/or delivery times need to be extended.
However, we will always work hard to keep these temporary changes to a minimum. You will be notified of significant changes/issues in the delivery of your order.
I'm not from the UK, do you ship to my country? Yes, we are delighted to offer delivery worldwide.

Where is my order?

Once your payment is successful and your order is complete, you’ll receive confirmation via email with your order details. Our customer service team are working quickly when picking and packing orders to ensure all deadlines are met and your item is delivered to you within the expected timescale.
You can use our bespoke tracking service to track the process of your delivery throughout, via this (Track My Order Status). Your tracking will continuously update itself from the moment you place your order, right until your order is in your hands.

Which countries do you deliver to?

We ship worldwide. We offer an express shipping service and will typically have your items delivered to you within 2 -4 days, dependent on address of receipt. Individual shipping services and couriers have their own timeframes.